The communication process is a loop that connects the senders and receiver and operates in both directions. communication is not complete until the original sender knows that the receiver understands the message.
The communication communication process involves eight basic elements: sender, encoding, message, transmission channel, receiver, decoding, noise and the feedback. Managers can improve communication skills by becoming aware of these elements and how they contribute to successful communication. communication can break down at any one of these elements.
1. Source(sender) - The communication process begin with the sender. sender wishes to send a message to the receiver. for example, a salesman making a presentation to the client, or a mother conveying her compassion to the kid, or a teaching students in a class - all are senders in the process of communication.
2. Message - The message is what the sender wants to convey to the receiver. It may be an idea, or feeling, or some information. You as a sender have to express your purpose in the form of a message.
Every message has a purpose or objective. The sender intends - whether consciously or unconsciously - to accomplish some think by communicating. In organizational contexts messages typically have a definite objective to motivate, to inform, to teach, to persuade, to entertain or to inspire. This definite purpose is, in fact one of the principal difference between casual conversation and managerial communication.
3. Encoding - to encode is to put a message into words or images. The sender organizes his message into a series of symbols - either written words or spoken words or gestures or any other symbolic act or a combination of these modes. This is termed as encoding of the message. there are three encoding skills: speaking,writing and body language.
Encoding the matter is a very important element of communication. Using appropriate words and symbols can make the message clear and effective.
4. Transmission channel - The channel is the medium of transmission from one person to anoter person. It is often inseparable from the message. For communication to be effective and efficient, the channel must be appropriate for the message. A phone conversation would be an unsuitable channel for transmitting the complex engineering diagram; overnight mail would be more appropriate. The need and requirement of the receiver must also be considered in selecting a channel of communication.
However one does not always have an option to choose the mode of communication. But one has, the right decision can make the message clearer and more effective. Such choices may be guided by habit or personnel preferences. One person my use the telephone because he dislike writing; another may continue to use handwriting when electronic mail whould be much more efficient. Both modes are appropriate in certain circumstances, so the manager must make individual decisions for each situation.
The communication communication process involves eight basic elements: sender, encoding, message, transmission channel, receiver, decoding, noise and the feedback. Managers can improve communication skills by becoming aware of these elements and how they contribute to successful communication. communication can break down at any one of these elements.
1. Source(sender) - The communication process begin with the sender. sender wishes to send a message to the receiver. for example, a salesman making a presentation to the client, or a mother conveying her compassion to the kid, or a teaching students in a class - all are senders in the process of communication.
2. Message - The message is what the sender wants to convey to the receiver. It may be an idea, or feeling, or some information. You as a sender have to express your purpose in the form of a message.
Every message has a purpose or objective. The sender intends - whether consciously or unconsciously - to accomplish some think by communicating. In organizational contexts messages typically have a definite objective to motivate, to inform, to teach, to persuade, to entertain or to inspire. This definite purpose is, in fact one of the principal difference between casual conversation and managerial communication.
3. Encoding - to encode is to put a message into words or images. The sender organizes his message into a series of symbols - either written words or spoken words or gestures or any other symbolic act or a combination of these modes. This is termed as encoding of the message. there are three encoding skills: speaking,writing and body language.
Encoding the matter is a very important element of communication. Using appropriate words and symbols can make the message clear and effective.
4. Transmission channel - The channel is the medium of transmission from one person to anoter person. It is often inseparable from the message. For communication to be effective and efficient, the channel must be appropriate for the message. A phone conversation would be an unsuitable channel for transmitting the complex engineering diagram; overnight mail would be more appropriate. The need and requirement of the receiver must also be considered in selecting a channel of communication.
However one does not always have an option to choose the mode of communication. But one has, the right decision can make the message clearer and more effective. Such choices may be guided by habit or personnel preferences. One person my use the telephone because he dislike writing; another may continue to use handwriting when electronic mail whould be much more efficient. Both modes are appropriate in certain circumstances, so the manager must make individual decisions for each situation.
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